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We take pride in your satisfaction! If you’re not happy with your furnishing(s) within 15 days of the invoice date, we will happily refund your money, less shipping costs and a 25% restocking fee.

We personally inspect all of your products before they leave our shop. As our work is 100% hand made, each piece will have original variations in colour and detail and will not be considered defects. We are not liable for any damages caused by shipping and any damages should be reported and a claim filed with the shipper. Please be advised that we are not responsible for return shipping costs unless we have made an error in shipping an item to you. Please also be advised that we are not responsible for any damage caused by vandalism.

If you are returning a product to us, please include your full name, address, including postal code or zip code, phone number with area code, invoice number, and the reason why you are returning the product. The product must be in sellable in order to receive a full refund. Please be advised that there are no refunds for custom orders.

We warranty our products to the lifetime of the original purchaser against manufacturing defects.

 

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